Welcome

OUR NEW NORMAL

  • Contact-less check-in: We ask that you call to check-in for your appointment when you arrive. Please wait in your car and we will call or text you to alert you to come in. There will no longer be boutique seating to maintain social distancing guidelines. 

 

  • Maintaining flow: All entry will be through the front door of our building and all exiting will be through the rear door. 

 

  • NO MASK, NO SERVICE: To perform services, we will require an ear-loop mask. Tie-back masks will not be permitted as service cannot be performed around them. If you do not have access to this type of mask, they will be available for purchase with your service. The O’HAIR team will be provided and required to wear personal protective equipment at all times.

 

  • Individual Sanitization: Hand sanitizer will be placed around the building, but specifically at the entry and exit points. Please use immediately upon entry. 

 

  • Eliminate cross contamination: All magazines, snacks, candy, and beverage (with the exception of bottled water) will be removed from the premises. While we will continue to provide water, we do ask that you take it with you for disposal. 

 

  • Personal Belongings: You will be provided a storage container that will be disinfected and sanitized between each client that enables you to house jackets, sweaters, purses, etc. 

 

  • Person limit: The directives mandate operation at 50% capacity. This limits the number of technicians, team members, and clients we can have in the building. At this time to ensure we can mitigate risk and follow the guidelines please come alone to your appointments until further notice. If you have a specific situation that is a necessity, please contact us at info@ohairsalon.com when booking opens so that we can access options. 

 

  • Health: Every member of the O’HAIR Team will have their temperature checked upon start of shift. If anyone presents symptoms of any illness they will not be at work. Likewise, entry to the building will require temperature checks by a contactless infrared thermometer; if any level of fever is present, we will reschedule your visit. 

 

  • Robing: Service caping will be done using 100% recyclable disposable capes. As per our normal protocols, chemical service and esthetic robes are immediately laundered after each client use. This will continue to occur, but we will now have a closed lid laundry basket in the changing rooms. When using robes for chemical services we request a non-collared shirt is worn so robes can go directly over without the need to change.

 

  • Shopping experience: We ask that all products are handled by our team; ensuring we can maintain our safety protocols. Notify a team member of what you would like, and we will pull and wrap it up for you.

 

  • Contactless Payment: We will require a credit card on file for all services. Payment can be made using the card on file or by Apple Pay or the like. All receipts will be sent via email. (As a note of reassurance: Credit card storage is completely secure and is not accessible by any member of our team. Once inputted, we cannot edit or see anything but the last four digits. Please know that we have taken all necessary precautions to protect your information). If another payment method is necessary, we will make arrangements on an individual basis; please notify the team upon requesting your appointment.

 

  • Price Adjustment: Transparency is vital at this unprecedented time. There will be adjustments made across the board due to business closure, safety and sanitation protocols, increase in supply costs, and the reduction in capacity. Our aim; as always, is to be fair, charge based on our time and expertise, and to have all-inclusive pricing. 

 

  • Initial color appointments (including root touch-up and all over color applications) will incur a $50 additional fee. This applies only to the first return visit in which additional time and product will be necessary and will resume normal cost following that appointment. Corrective color, Creative color, and Foiling will be accessed on an individual basis. 
     
  • Late/Cancellation Policy: Our new booking structure will make it incredibly important to take appointments at the scheduled time to ensure flow. Please plan to check-in at minimum 5 minutes prior to your scheduled appointment time. Due to social distancing and cleaning protocols we may not be able to provide service if you are later than your scheduled appointment time. Our Cancellation Policy will be held strictly in effect. As a result of decreased capacity, it is more important than ever that you keep your scheduled appointment and if you need to cancel or reschedule you notify us 24 hours prior to your appointment time. If you are later than your scheduled appointment time and cannot be taken, we will consider this a cancellation. Please understand if you are showing symptoms of illness within the 24-hour cancellation period please call to reschedule your appointment.

OUR STORY

In the beginning it became larger than life, it always has. It seemed that we bite off more than we should chew, we would tackle a barely surmountable task, we would scale the mountain as we continued to raise the height. It all equated to the inexplicable force that drives the creative soul that is O’HAIR Salon+Spa.

 

Our salon and spa was created with a view to providing a place where contemporary fashion-forward thinking could exercise its creative edge. Progressive, not prohibitive--from our current neoclassic décor, our eclectic blend of music, the images and videos we display--we stand always” on the edge” but not over it. Each technician is part of a unique team concept, hand-picked and extensively trained. Our team travels to shows, conferences and classes all over the world, constantly learning and educating themselves, bringing the best back to our clients.

Translation: The client can count on receiving a level of service that is unparalleled, regardless of location or technician!

While our mark has been made in hair, we have made the same level of commitment to our skin care services, rounding out the full service of our salon and spa.

And best of all, we are NON-TIPPING. We neither expect nor accept tips.

301.977.0800

November 2020

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HOURS OF OPERATION:

Monday 9-5
Tuesday 9-8
Wednesday 9-8
Thursday 10-8
Friday 8-8
Saturday 7-8